Privacy Policy

1. Introduction

At Pu3 Restaurant, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This privacy policy outlines how we collect, use, and protect the personal information you provide to us.

2. Types of Data Collected

We may collect the following personal data:

Contact Information: Name, phone number, and email address.

Order and Transaction Data: Details related to your orders and payments.

Delivery Information: Address and delivery instructions for food orders.

Marketing Preferences: Your preferences regarding promotions and newsletters.

3. How We Use Your Data

We use your personal data for the following purposes:

Order Fulfillment: To process your orders, including delivery by third-party couriers, and to manage customer service inquiries.

Marketing: With your consent, we may send you updates on promotions, events, and offers. You may opt-out at any time.

Loyalty Programs: For participation in our rewards programs, including tracking points, redemptions, and promotions.

Compliance: To comply with legal obligations and ensure the security of our website and app.

4. Data Sharing

Your data may be shared with:

Delivery Providers: Couriers who deliver your order will receive only the necessary data such as name, address, and contact number.

Third-Party Service Providers: For payment processing or marketing (with your consent). We ensure that these third parties maintain similar standards of data protection as required under the PDPA.

5. Data Security

We take reasonable measures to secure your personal data from unauthorized access or misuse, including encryption and access controls. However, please note that no method of transmission over the Internet is fully secure.

6. Retention of Data

Your personal data is retained only as long as necessary for the purposes outlined above, or as required by law. Once your data is no longer needed, it will be deleted or anonymized.

7. Your Rights

You have the right to:

Access and correct your personal data.

Withdraw consent at any time by contacting us.

Request the deletion of your personal data, subject to legal obligations.

8. Contact Us

If you have any questions about this policy or wish to exercise your data protection rights, please contact our Data Protection Officer at 93804031.

This policy may be updated from time to time, and any changes will be communicated through our website .